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With changing demographics, increased regulation, rising costs and demand for improved levels of care all combining to challenge the longer term economic viability of existing health and social care models, it is clear that governments and providers in the global Health and Social Care sectors face significant challenges in the years ahead.

The NHS Need for Change

For example, in the UK the agenda for change is already set, with the Government recently announcing a series of far reaching reforms, the scale of which has never been experienced before.  The NHS will need to identify £20 billion of efficiency savings by the end of 2014, with management and administrative support costs in the NHS operating framework to be cut by 45%, and the number of NHS bodies to be radically de-layered and simplified.  The demands of this new agenda will put patients at the heart of everything the NHS does – creating more choice and control. Health professionals will be empowered to focus on doing what’s right for the patient in delivering best clinical outcomes.

Healthcare’s ‘More for Less’ challenge: How to deliver efficiency savings and improve the quality of care

In order to meet these challenges (and ensure that inappropriately targeted cost improvement programmes that adversely affect quality are avoided), health and social care providers need a performance improvement approach that helps organisations and professionals to:

• Streamline the health economy and improve the quality of care provided to patients
• Enable teams to remove bottlenecks by mapping the ‘end to end’ patient journey and considering the effects of actions at each stage of the patient’s journey on other elements of delivering care
• Reduce costs by simplifying key processes and introducing the right measures of performance (e.g. clinical outcomes)
• Engage staff at every level of the organisation, be they clinicians or managers.

UEP – A Successful Record of Partnering with Healthcare Professionals

In more than 20 projects across the whole health economy, UEP has helped health and social care professionals to achieve genuine transformational change and exceptional levels of performance – dramatically reducing waiting times, improving efficiency (enabling Trusts to deliver ‘more for less’), lowering costs and releasing capacity so that clinicians can invest more of their time with patients – while simultaneously building staff engagement, confidence and skills.

To read more about how UEP has partnered with health and social care clients on a small sample of these assignments, please click on the links opposite. 

For details about other programmes or how UEP could help your healthcare organisation, please contact:

Amanda Molloy
Mobile: 07920 546036
Email:  amanda.molloy@unipart.co.uk

Tracey Cottam
Mobile: 07799 071574
Email:  tracey.cottam@unipart.co.uk