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With UK train operators now carrying more passengers than at any time in the last 60 years (whilst achieving new highs in reliability and passenger satisfaction scores), some commentators have spoken of a golden age for the UK rail industry.

However, looking forward, the challenges facing the industry are considerable. 

Significant investment in infrastructure, capacity and customer service is required at precisely the time when (1) the new coalition government is looking to reduce the Department for Transport (DfT) budget and (2) the owner of Britain's rail tracks and stations, Network Rail, has been ordered to trim costs. 

With government subsidies likely to fall (amid some reluctance to tackle the politically sensitive issues of fare increases and service cuts), cost reduction is a key challenge for all industry participants – not least the train operating companies (TOCs).

Helping TOCs to introduce more efficient and effective processes 
UEP already has a record of helping TOCs to meet these challenges head-on. In a number of projects across the rail industry, UEP has successfully helped TOC’s to introduce more efficient and effective processes throughout the business (including in maintenance, materials management, management and supply chain functions) which have led to lower costs, reduced lead-times and improved efficiency – while simultaneously building staff engagement, confidence and skills.

For an example of how UEP has helped a rail industry client to significantly improve operational performance, please click on the link opposite. 

To learn more about how UEP could help your  rail organisation to achieve exceptional operational performance, please contact:

Karen Beardsley
Mobile: 07901 581702
Email: karen.beardsley@unipartrail.com

Mark Nogowczyk
Mobile: 07748 383877
Email: mark.nogowczyk@unipartrail.com